Payments

How should I pay for a purchase made on Organica Biotech?
At The Organica Biotech we offer you multiple payment options. Whichever online payment option you chose you can stay assured that Organica Biotech's trusted payment gateway partners use secure encryption technology. This ensures that all your transaction details remain confidential at all times.

The payment options available include; Internet Banking and Cash on Delivery. Organica Biotech also accepts payments made using all major cards like Visa, Maestro MasterCard, and American Express credit/debit cards in India.

Am I liable to pay any hidden charges like Octroi or Sales Tax, when I make a purchase on Organica Biotech?
The prices of the products listed on Organica Biotech are final and all-inclusive prices. There are NO hidden charges on any purchase. The price displayed with the product is the final price you pay.
However, delivery charges may be levied, depending on the policy.

What is Cash on Delivery payment option?
Organica Biotech offers you an option of paying for your orders through Cash on Delivery, in case you are not comfortable with using online transactions. With the COD option you can pay the cash at time of delivery of the products at your door step. The maximum order value for COD payment is of Rs. 500/-. Opting for COD however, requires you to pay cash only and no cards or other forms of payment will be accepted.

How do I pay using a credit/debit card?
We accept payments made by all major credit/debit cards issued in India.

Credit cards
We accept payments made using major credit cards like the MasterCard, Visa and American Express credit cards.
To process payment using your credit card, you would require your card number, expiry date, and a three-digit CVV number (printed on the backside of your credit card). Once you enter these details, you will be redirected to the bank's secure page to enter the online 3D Secure password, after which your transaction will be complete.

Debit cards
We accept payments made using major cards like MasterCard, Visa and Maestro debit cards.
To process payment using your debit card, you would require your card number, expiry date, and a three-digit CVV number. Once you enter these details, you will be redirected to the bank's secure page to enter your online password, after which your transaction will be complete.

Is it safe to carry out online transactions using my credit/debit card on Organica Biotech?
Yes. The transaction on Organica Biotech is secure with the best transaction security currently available. Organica Biotech also uses the 256-bit encryption technology that protects your card information while securely carrying out the payment processing through your respective banks.
Now, banks also use the 3D Secure password service in order to provide an additional layer of security for online transactions. This ensures complete confidentiality and security while carrying out online transactions.

Does Organica Biotech take any actions to prevent card fraud?
Organica Biotech and our online payment partners consistently monitor online transactions for any suspicious activity. We realize the importance of fraud detection and flag off any transactions that are potentially fraudulent for manual verification.

We also take an additional step of keeping the transaction on hold, if the transaction is suspicious.
The customer is then required to provide personal identity documents in order to complete the transaction, ensuring that the order purchase was made by the genuine card holder.

We request the customers to bear with us and apologise for any inconvenience caused due to such activity, as it is in the best interest of the customer and ensures completely safe and secure online transactions.

Can I carry out online payment through Internet banking on Organica Biotech?
Yes. You can definitely use your banks Internet banking services to make a purchase on Organica Biotech.

Can I use my mobile to make credit/debit card or Internet banking payment on Organica
Biotech?

Yes. The mobile site or application can be used to make online payments on Organica Biotech. Organica Biotech now uses 256-bit encryption technology to protect your card/bank details while processing the payment through any leading bank.

What is the procedure for placing a Cash on Delivery (C-o- D) order?
Products on the website that have an icon of ‘Cash on Delivery Available,’ are valid for purchase by Cash on Delivery. You just need to add the items you wish to buy to your cart and proceed to checkout. Choose the ‘Pay By Cash on Delivery’ option as your payment choice. For validation
purpose enter the CAPTCHA text as shown.

Once the CAPTCHA is verified and confirmed, your order will be processed for shipment. You are requested to pay only cash of the complete order value to our courier partner at the time of delivery of your order. The maximum order value for C-o- D is Rs. 500/-

Last updated on July 2017

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